Helpful community resources and contacts
Quick access to essential city services, emergency hotlines, and support agencies serving residents of Southside Estates and Jacksonville.
| Emergency and city services | Contact details |
|---|---|
| City of Jacksonville (MyJax) | (904) 630-CITY (2489) | myjax@custhelp.com | www.coj.net |
| Jacksonville Sheriff's Office (JSO) | Emergency: 911 | Non-emergency: (904) 630-0500 | Info: (904) 630-7600 | www.jaxsheriff.org |
| Jacksonville Fire and Rescue (JFRD) | Emergency: 911 | After hours non-emergency: (904) 630-0527 | www.myjfrd.com |
| First Coast Crime Stoppers | (866) 845-TIPS (8477) | www.fccrimestoppers.com |
| Senior Services | (904) 255-5466 | adultsvcs@coj.net | www.coj.net |
| Americans with Disabilities Act (ADA) | (904) 255-5466 | disabledservices@coj.net | www.coj.net |
| Military Affairs and Veteran Department | Military: (904) 255-5522 | Veterans: (904) 255-5550 | bspann@coj.net |
| Voter Registration | (904) 255-VOTE (8683) | mhogan@coj.net | www.duvalelections.com |
| Residential Waste Collection | (904) 630-CITY (2489) | myjax@custhelp.com | www.myjax.custhelp.com/app/hauler |
| Utilities and transportation | Contact details |
|---|---|
| JEA | (800) 683-5542 or (904) 665-6000 | www.jea.com |
| Florida Power & Light (FPL) | (800) 468-8243 | www.fpl.com |
| Jacksonville Transportation Authority (JTA) | (904) 630-3100 | www.jtafla.com |
| Comcast / Xfinity | (800) 934-6489 |
| AT&T | (800) 288-2020 |
| Nextdoor | www.nextdoor.com |
| Disaster relief and community assistance | Contact details |
|---|---|
| JaxReady Emergency Preparedness | (904) 255-3110 | www.jaxready.com |
| Federal Emergency Management Agency (FEMA) | (800) 621-FEMA (3362) | TTY: (800) 462-7585 | www.fema.gov |
| United Way Helpline (211) | (904) 632-0600 | www.nefl211.org | www.unitedwaynefl.org |
| American Red Cross | (800) 733-2767 or (904) 358-8091 | www.redcross.org |
| Feeding Northeast Florida | (904) 513-1333 | www.feedingnefl.org |
| The Salvation Army | (904) 356-8641 | www.salvationarmyusa.org |
| Disaster Distress Helpline | (800) 985-5990 |
| Florida Blue 24-hour Helpline | (833) 848-1762 |
| Behavioral Health Treatment Directory | (800) 662-HELP (4357) |
| Property Cleanup Hotline (Crisis Clean Up) | (800) 451-1954 | www.disasterassistance.gov |